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FAQs

Please see a list of commonly asked questions below.

Norwich Chamber Music concerts feature world-class professional musicians, including both famous names and emerging talent. The modern auditorium at the JIC Conference Centre is light and airy, with good acoustics and excellent sight lines from all seats.  

Norwich Chamber Music concerts take place at the John Innes Centre (JIC) Conference Centre, a modern, 320-seat auditorium ideally suited to chamber music acoustics, with comfortable seats and excellent sight lines. 

There is ample free parking during the evenings and at weekends, when almost all Norwich Chamber Music concerts take place. The route from the car park through to the auditorium is wheelchair accessible. 

The climate-controlled auditorium has 320 seats in tiered rows offering an uninterrupted view of the stage from all areas. The front row of chairs is freely removable to allow for wheelchairs. 

The bright, airy foyer provides level access to the auditorium, cloakroom and toilets and offers a sociable space for chatting to other concertgoers before the event and during the interval. 

Light refreshments are normally available from the bar area in the foyer. 

All Season ticket holders automatically become members of Norwich Chamber Music.

The easiest way to buy a Season ticket is online on this website:

  • First, click on the Join tab at the top of any page
  • Then click Buy online in the Season ticket box
  • On the next screen, select either Single (for one person) or Double (for two people)
  • If you would like to add a donation, enter the amount in the Donation box and tick the Gift Aid declaration if you are eligible; if not, enter zero
  • Enter your name and email address
  • Tick the Emails box if you would like to hear from NCM by email
  • Enter your payment details. Your payment will be processed by Stripe.

If you are buying the Season ticket for yourself and wish to activate your membership immediately, follow the instructions on the next screen.

If you are buying the Season ticket for someone else, click the ‘Email this code’ button to send them their activation code.

If you wish to activate your membership later, follow the instructions in your confirmation email.

Once you have activated your membership, you can view it and update your details using the ‘Manage membership’ and ‘Update details’ buttons on the Members page, provided you are signed in.

If you prefer not to join online, please email the Membership Secretary at membership@norwichchambermusic.org.uk

The easiest way to buy a Membership is online on this website:

  • First, click on the Join tab at the top of any page
  • Then click Buy online in the Member box
  • On the next screen, select either Single (for one person) or Double (for two people)
  • If you would like to add a donation, enter the amount in the Donation box and tick the Gift Aid declaration if you are eligible; if not, enter zero
  • Enter your name and email address
  • Tick the Emails box if you would like to hear from NCM by email
  • Enter your payment details. Your payment will be processed by Stripe.

If you are buying membership for yourself and wish to activate it immediately, follow the instructions on the next screen.

If you are buying membership for someone else, click the ‘Email this code’ button to send them their activation code.

If you wish to activate your membership later, follow the instructions in your confirmation email.

Once you have activated your membership, you can view it and update your details using the ‘Manage membership’ and ‘Update details’ buttons on the Members page, provided you are signed in.

If you prefer not to join online, please email the Membership Secretary at membership@norwichchambermusic.org.uk

Tickets for our concerts and other events are available online from the TicketSource website or by phone from TicketSource (see Tickets for more information).  

All tickets purchased through TicketSource are subject to its Customer Purchase Policy. 

Under normal circumstances, tickets can also be purchased by cash or card on the door, subject to availability. Please note that tickets will not be available on the door while Covid-19 restrictions remain in place.

Norwich Chamber Music welcomes donations to support its outstanding concert series and Next Generation education programme. We benefit from Gift Aid on donations from those who are eligible. Donations may, if you wish, be earmarked for educational purposes.  

You can make a donation via the Donate button on the website. 

If you would like to discuss a donation or other form of financial support for Norwich Chamber Music, please contact Peter Lawson (Chair) at info@norwichchambermusic.org.uk. 

Under normal circumstances, tickets can be purchased by cash or card on the door, subject to availability. Please note that tickets will not be available on the door while Covid-19 restrictions remain in place.

Standard tickets are usually priced at £25.

We welcome young concertgoers and tickets are available at each concert for those under 18 at no charge and for those between 18 and 25 at £5.

All Season ticket holders are entitled to attend all concerts and events free of charge and automatically become Members of NCM. 

Other Members of Norwich Chamber Music are entitled to a range of benefits including discounted tickets, priority booking, access to the Members’ area on the website and voting rights at the Annual General Meeting.  

Buying a Season ticket or Membership is an excellent way to show your support for Norwich Chamber Music and allow it to continue to present outstanding chamber music concerts in the region. 

Tickets purchased for a concert that is then cancelled will be refunded through TicketSource in line with its Customer Purchase Policy. 

We regret we are not able to offer refunds on Memberships or Season tickets for any concerts that are cancelled or postponed. 

Please see our Covid-19 safety information update for more information.